Website Privacy notice
Updated – November 2024
Review date – November 2025
This policy relates to Let Me Play Ltd, Inspire ATA Ltd and LMP Action C.I.C, known as “LMP Group” or “the company”. The policy applies to all three companies and is the standard by which we adhere to.
Introduction
The LMP Group provides educational programmes, training and professional development courses for individuals, schools and employer/client partners.
This privacy notice applies to you if you work with, have expressed interest in or have received communication from LMP Group (the Company) or its group companies (LMP Education, LMP Action and Inspire ATA Ltd.)
This privacy notice explains how we use any personal data we collect about you, the choices you have about what marketing you want us to send you, and your privacy rights and how the law protects you.
This website is not intended for children and we do not knowingly collect data relating to children.
What information do we collect
We may collect and process data that you provide to us about you, for example through filling out forms, in person, by post, via sending of emails, via social media channels and other information that we automatically collect from you.
This includes providing personal data to us when you: –
Express interest in our services
Provide goods and services to us
Create an account
Submit information via our website or official channels
Request marketing to be sent to you
Provide feedback or comments on our services
Subscribe to our newsflashes and updates
We will also collect, maintain and update personal data in order to: –
Provide communication about products and services which may be of interest to you
Deliver the services that have been agreed
Manage the ongoing relationship
We collect the following personal data: –
Your name
Contact details (such as email address, phone number)
Employer details
Job title
Communication preferences
Your interactions with us such as questions, queries or feedback. Also see the section below titled “Interacting with our website”
We encourage users to provide company contact details when engaging with us. This will help us limit the personal data held on our systems.
Marketing
We may contact you to ask your opinion, offer insight and research into the education sector and tell you about policy, funding and programmes we think are relevant to you. This is what we mean when we talk about ‘marketing’.
The personal information we have for you is made up of what you tell us, data we collect when you use our services, or from third parties, we work with. We use this information to decide what may be relevant and of interest to you.
We can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That is when we have a business or commercial reason to use your information. It must not unfairly go against what is right and best for you.
Whatever you choose, you’ll still receive information relating to your existing programmes and services.
We may ask you to confirm or update your choices if you start any new programmes or use our services in future. We will also ask you to do this if there are changes in the law, regulation, or the structure of our business.
If you change your mind you can update your choices at any time by contacting us.
From time to time, LMP Group will provide marketing communications to you in various forms. Communication may come from LMP Group or through its parent company, the Supporting Education Group (“SEG”) including communications from other companies within SEG. This is in order to provide you with a personalised and targeted service but we also wish for you to have the choice in what communications you receive from us.
We follow laws and guidelines when sending marketing communications including: –
Sending marketing communications to a work email address where possible
When communicating with a non-work email address, we will ensure that we do so either under the soft opt in principles or with the user’s explicit consent to carry out marketing.
In all instances to provide users with an ability to opt out of marketing. The user can opt out of communications from particular companies within SEG.
When using third party companies to assist with marketing we ensure data collection and use is done in accordance with data protection laws
We never provide your details to third party companies outside of SEG.
Such marketing activities may include sending promotional and commercial communications regarding services offered by Thrive and/or SEG. This may include co-marketing or joint sale opportunities, including promotional events, training and webinars.
In some cases, personal data that you provide us is done via group company platforms. This data may be shared and combined with personal data collected throughout your relationship with LMP Group. Where this is done, it will be communicated to you and, where necessary, obtain your consent before doing so.
Linking to other websites
The Company’s website may contain links to other external websites. Please be aware that the Company is not responsible for the privacy practices of such other sites. When you leave our site(s) we encourage you to read the privacy statements of each website that collects personal data. This privacy statement applies solely to information collected by the Company’s website(s).
Security and virus protection
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any personal information which is transferred from you or to you via email/ the Internet. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.
The Company takes every precaution to protect our users’ information. Security measures include, but are not limited to, the use of firewalls and endpoint protection, browser certification technology, encryption, limited access principle, malware protection, and use of artificial intelligent based ransomware and exploit protection.
Only employees who need the information to perform a specific action are granted access to your information.
If you share a device with others we recommend that you do not select the remember my details function when that option is offered.
If you have any questions about the security of our website, you can email marketing@lmp-group.co.uk.
Interacting with our website
As you interact with us, we may automatically collect data about those interactions.
The information we collect includes some or all of the following: –
Technical information
Internet Protocol (IP) address and details of which type of web browser you used.
Information about your visit to the Company and group company websites. This includes interaction with those websites such as:The pages you visited, when (date and time) you visited them and how long you visited them for
The website address from which you accessed this site
The website address from which you exited this site
Queries via the site’s search engine
Internet browser and devices used
We collect information on how you use the site, through cookies.
This will be processed for a number of reasons, most specifically to obtain analytics data to measure performance of our website and services. This will help us understand, improve and optimise our delivery to enhance your experience.
We also use cookies to enhance user experience. For further information about the cookies we use, please see our cookie policy.
Our lawful basis for collecting your information
The Company will process personal data in accordance with the data protection laws in place (as amended from time to time). Most commonly we will use data in one of the following ways: –
With your express consent to use the data
Where we need to perform the contract (or take steps to enter into the contract) we have with you, including delivering the services provided under that contract
Where we need to comply with a legal obligation
Where we need to perform a task in the public interest
Where it is in the Company’s legitimate interests and those interests are not overridden by the fundamental rights of the individual
Where your data is stored?
Your data is processed on systems held and managed by the Company. This is done with the assistance of third party providers, namely: –
Nu Image who host the Company website
Hubspot where we maintain contact details and preferences for Company interactions
In both instances data is held on secure servers within the EU.
How long do we keep your information?
We will only keep data you supply to us for as long as is necessary to: –
respond to your query, comment or question
provide the service agreed with you
provide marketing and company updates in line with preferences
We will retain automatically collected data in accordance with the cookies policy.
The only exceptions to this would be when:
the law requires us to keep your personal data for longer
you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law
Who do we share your information with?
We may share your data with group companies in order to best resolve your query, to respond to your request or comments and/or to provide you with information about services we feel are relevant to you. We will never share information other than for the purpose for which it was provided to us (contacting us with or for information).
Sale of Business
If the Company’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Your Rights
You have the right to:
Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:If you want us to establish the data’s accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Contacting us
If you have any specific data protection queries or concerns, including exercising any of your rights listed above, you can address contact the Data Protection Officer at dataservices@judicium.com
How can you make a complaint about how your data is processed?
If you are dissatisfied with any aspect of how LMP Group processes your personal data, you should contact our Data Protection Officer in the first instance who can be emailed on dataservices@judicium.com
If you remain dissatisfied, you can lodge a complaint with the Information Commissioner’s Office, the data protection regulator in the UK.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Email: icocasework@ico.org.uk
Changes to this privacy policy
Future changes to this website’s Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.
Data Controller: LMP Group, 98 Theobalds Road, London, WC1X 8WB. Data Protection Officer: Matthew Lord, LMP Director dataservices@judicium.com
Further information on the Group’s commitment to complying with our data protection obligations, individuals’ rights and obligations in relation to the processing of personal data whilst working for or on behalf of the Group, and the basis on which we will process any personal data we collect or that is provided to us, can be found in the Group’s Data Protection Policy.
Updated – January 2025 (Next Review Date – November 2025)
This policy relates to Let Me Play Ltd, Inspire ATA Ltd and LMP Action C.I.C, known as “LMP Group” or “the company”. The policy applies to all three companies and is the standard by which we adhere to.
LMP Group (herein referred to as ‘LMP Group’, ‘us’, ’we’, ‘our’), company no. 05536416. We ask that you read this Cookie Policy (the ‘Policy’) carefully as it contains important information on the use of cookies on our website.
In the Policy, references to ‘you’ and ‘your’ are references to the user and/or browser of www.supportingeducation.com and associated services (the ‘Site’).
What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers to help build a profile of users. They are also used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the information below explains how to remove cookies from your browser. However, some of the Site features may not function as a result. For further information visit https://www.aboutcookies.org.
Types of Cookies
Source
There are two main sources of cookies:
‘First party’ cookies that are set by us when using the Site
‘Third party’ cookies are for third-party websites such as Facebook or Google to display online advertising and social sharing features
Duration
Cookies will usually be kept for a specified duration, either as a session cookie or persistent cookies: –
Session cookies — these cookies allow the Site to link your actions during a particular browser session. They expire each time you close your browser and do not remain on your device afterwards.
Persistent cookies — these cookies are stored on your device in between browser sessions. They allow your preferences or actions across the Site to be remembered. They will remain on your device until they expire, or until you delete them from your cache.
Necessary Cookies
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
cookieyes-consent
CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
_GRECAPTCHA (Google)
Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.
Analytical Cookies
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
_ga_*
Google Analytics sets this cookie to store and count page views.
Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_fbp
Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
_gid
Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
_gat_UA-*
Google Analytics sets this cookie for user behaviour tracking.
CONSENT
YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
__hssr session This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
__hssc 1 hour HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
__hstc 6 months Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Hubspotutk 6 months HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
Microsoft Clarity_clck 13 months Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.
Microsoft Clarity _clsk 13 months Connects multiple page views by a user into a single Clarity session recording.
Microsoft Clarity CLID 13 months Identifies the first-time Clarity saw this user on any site using Clarity.
Microsoft Clarity ANONCHK 13 months Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn’t use ANID and so this is always set to 0. Retention Period: 13 months
Microsoft Clarity MR 13 months Indicates whether to refresh MUID.
Microsoft Clarity MUID 13 months Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. Retention Period: 13 months
Microsoft Clarity SM 13 months Used in synchronizing the MUID across Microsoft domains. Retention Period: 13 months
For further information about Microsoft Clarity cookies visit: https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list
Advertisement Cookies
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
sc_at
Snapchat sets this cookie to show relevant advertising based on the user’s movement.
YSC
YouTube sets this cookie to track the views of embedded videos on YouTube pages.
VISITOR_INFO1_LIVE
YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
test_cookie
doubleclick.net sets this cookie to determine if the user’s browser supports cookies.
IDE
Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.
yt-remote-device-id
YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
yt.innertube::requests
YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::nextId
YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt-remote-connected-devices
YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
Functional Cookies
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
X-AB
Adobe Analytics sets this cookie in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation or edition of the site.
_scid
This cookie is set by Snapchat to store Snapchat Pixel unique ID of the User.
_CAN_Bid
This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to your site
This cookie is held for a 10-year duration. In reality users upgrade their browsers (which clears their cookies) within this time.
CAN_FCld
This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to your site
This cookie is held for a 10-year duration. In reality users upgrade their browsers (which clears their cookies) within this time.
CAN_Sid
This is the Session Identification cookie. This holds a unique (32-character) reference which allows CANDDi to relate all the current tracking to a single Session
This cookie is held for 30-minutes
Go Track can also place some CAN_Store_xxx cookies. These are temporary cookies which Go Track uses to ensure that the data which has been captured is recorded and transmitted to the Go Track servers. These cookies are deleted after a positive response is received from the Go Track tracking servers.
Why do we use cookies?
In May 2018 the European General Data Protection Regulations (GDPR) and the UK Data Protection ACT (DPA) went into force. The new regulations strengthen individuals’ rights on how their personal data is used.
How do I manage my cookies?
We will ask for your permission to place cookies or other similar technologies on your device, except where they are essential to provide you with a service that you have requested (e.g., to enable you to put items in your shopping basket and to use our check-out process).
There is a notice on the Site which describes how we use cookies where you can filter your cookie preferences when using the Site.
How to turn off Cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Site. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/. You can disable cookies yourself by following the steps at this link: https://www.aboutcookies.org.uk/managing-cookies. You can also follow the steps set out in the cookie banner on entering the Site.
Changes to the Policy
We may update this Policy from time to time, so you may wish to check it each time you access or submit personal information to us. The date of the most recent revisions will appear below:
Personal and Non-Personal Identification Information
At LMP, we may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on the site, place an order, subscribe to newsletters, fill out a form, and in connection with other activities, services or resources we make available on our website. Users may be asked for, name, email address, phone number, credit card information. We will only collect personal identification information for users if they voluntarily submit such information to us. Users can always decline to supply personal identification information, except that may prevent them from engaging in certain site-related activities. LMP may collect personal data about you on this website, including information in which you volunteer. Information in which you provide may on occasion be made available to third parties and/or educational partners for the purposes of, but not limited to, in which you provided it.
LMP collects statistical information such as page view, and browser statistics. These are collected anonymously and are strictly not sold or disclosed to others.
We may collect non-personal identification information about users when they interact with the site. Non–personal identification information may include, but is not limited to, browser name, the type of computer and technical information about users’ means of connection to the site. This may include the operating system and the internet service providers utilised and other similar information.
All clients may request access to the personal details collected by LMP in relation to themselves and the services owned by them. LMP ensures all information is correct and up to date and will amend any issues or changes to details upon request.
LMP does not retain clients’ personal information longer than is necessary for the purposes of compliance with the law and routine administration.
LMP keeps client information on controlled facilities, which are secured against unauthorised access. Proof of identity will be required before information is released to any person, including the client. LMP typically communicates with its clients through a combination of Phone, Written, and Email correspondence.
We strictly do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through any site services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this policy by instructing their children never to provide personal information through this site without parental supervision.
Acceptance of the Terms
By using this site, you are accepting of the policy and terms of services stated above. If you do not agree with this policy, please do not use our site. Your use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
We are committed to respecting and protecting your privacy and personal data. If you have any questions or concerns regarding your personal data or our privacy policy, please email info@lmp-group.co.uk.