Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.
Core skills to be developed include
- Know how to identify and determine individuals’ situation and needs and how to respond in the most appropriate way in line with the business culture.
- Positively interact with customers, using business relevant methods
- Use a variety of sales techniques.
- Maintain appropriate levels of the right stock to meet customer demand.
- Recognise and understand legislative responsibilities.
- Understand diversity.
Why choose Inspire ATA?
We work with high-quality training providers to deliver a wide range of training programmes through a blended learning approach that is tailored to each learner's needs. Inspire ATA recruits and employs each apprentice on behalf of the "host" client, enabling us to offer additional support and a better experience for both apprentice and client.
We can also offer flexi-job apprenticeships which means we are able to offer short term contracts and other non-standard employment models.
- Know the customer profile of the business
- Know the vision, objectives and brand standards of the business
- Know how the business positions itself to increase market share
- Know how to identify and determine individuals’ situation and needs and how to respond in the most appropriate way in line with the business culture
- Understand the sales opportunities
- Know information on the brands, products and services as required by the business
- Know how to operate technology
- Recognise and understand legislative responsibilities
- Understand diversity
- Positively interact with customers, using business relevant methods
- Establish a good rapport with customers
- Influence customers’ purchasing decisions
- Use effective methods of communication
- Use a variety of sales techniques
- Maintain appropriate levels of the right stock to meet customer demand
- Put people at ease in all matters
- Adopt an approachable and friendly manner
- Demonstrate personal drive
- Act credibly and with integrity on all matters
- Take an interest in the position of the business
- Pro-actively seek ways of enhancing sales
- Confidently demonstrate a belief in the products and services
- Take ownership and responsibility to identify stock
Apprenticeships are available in the following locations
A number of our apprenticeship programmes are offered in multiple locations within the same area. Click on each location to find out more and apply.
Nothing near your location currently?
Don't worry, the Inspire ATA team is on hand to help you find suitable opportunities
